Privacy policy

Effective date: 1 July 2026 Last updated: 3 June 2026

  1. Introduction Nordhavenco (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at and associated subdomains (the “Service”). Nordhavenco, owned and operated by ME Store LLC. By accessing or using the Service, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Service.

  2. Definitions and Key Terms

  • “Company”, “we”, “us”, “our”: Nordhavenco, incorporated in the State of Delaware, USA.
  • “Service”: The website, storefront, and related services available at .
  • “Personal Data”: Information that identifies or can reasonably be linked to an identifiable individual.
  • “Device”: Any internet-connected device (e.g., phone, tablet, computer) used to access the Service.
  • “Cookies”: Small text files stored on your device that help operate and improve the Service.
  • “You”: The visitor, customer, or account holder using the Service.
  1. What We Collect We collect information you provide directly and information collected automatically when you use the Service.

3.1 Information You Provide

  • Identity and contact: Name, email address, phone number, billing and shipping address.
  • Order details: Items purchased, order IDs, invoices, transaction totals (via Shopify Payments; we do not store full card numbers).
  • Account and communications: Login details, preferences, messages, survey responses, newsletter sign-ups.

3.2 Information Collected Automatically

  • Device and usage: IP address, browser type, device identifiers, pages viewed, timestamps, referring/exit pages.
  • Cookies and similar technologies: Essential, analytics, and marketing cookies. See Section 7 for details.
  1. How We Use Your Information We use your information to:
  • Process and fulfill orders, provide customer support, and manage your account.
  • Personalize and improve the Service and our product offerings.
  • Communicate with you about orders, updates, and marketing (with your consent where required).
  • Detect, prevent, and address fraud, abuse, or security incidents.
  • Comply with legal obligations and enforce our Terms of Service.
  1. Information From and About Third Parties
  • Fraud prevention and verification: We may receive signals from third-party tools to help prevent fraud.
  • Social and public sources: If you interact with us on social media or public forums, we may receive information you make public there.
  1. How We Share Information We share Personal Data only as needed and with appropriate safeguards:
  • Service providers (processors): Shopify (storefront and payments), Google Analytics, Meta/Facebook Pixel, Klaviyo (email/SMS). These providers process data on our behalf under contractual safeguards.
  • Business transfers: In connection with a merger, acquisition, or sale of assets.
  • Legal and safety: To comply with law, legal process, or protect rights, property, or safety. We do not sell your Personal Data.
  1. Cookies and Similar Technologies
  • Types we use: Essential (site operation), Analytics (usage measurement), Marketing (ads and retargeting).
  • Managing cookies: Most browsers allow you to refuse or delete cookies. Disabling cookies may impact site functionality.
  • Analytics/ads choices: You can use browser add-ons or ad preferences to limit analytics/ads tracking (e.g., Google Analytics Opt-out, Meta Ad Preferences).

  1. Payment Security Payments are processed via Shopify Payments. We do not store your full payment card details. Transactions are protected using SSL encryption and industry-standard security practices.

  2. Data Retention

  • Transaction records: Retained for 7 years to meet legal, tax, and accounting obligations.
  • Marketing data: Retained for up to 2 years, or until you withdraw consent/unsubscribe, whichever is earlier.
  • Criteria: We retain data as long as necessary for the purposes described or as required by law.
  1. Your Rights and Choices Depending on your location, you may have rights to:
  • Access, correct, or delete Personal Data.
  • Object to or restrict processing.
  • Port data to another service.
  • Withdraw consent (for processing based on consent), including opting out of marketing. To exercise rights or make a request, email support@nordhavenco.com or info@nordhavenco.com. We will respond within 30 days where required by law.
  1. Marketing Communications
  • Opt-in: We send marketing emails/SMS with your consent where required.
  • Opt-out: Use the unsubscribe link in emails, reply STOP for SMS (if applicable), or contact support@nordhavenco.com.
  • Service messages: You may still receive transactional or service-related communications.

  1. International Data Transfers We operate in the United States. Your information may be transferred to, stored, and processed in countries other than your own. Where required, we implement appropriate safeguards (e.g., contractual clauses) for cross-border transfers.

  2. Children’s Privacy The Service is not directed to individuals under 18, and we do not knowingly collect Personal Data from children under 18.

  3. Security We use administrative, technical, and physical safeguards to protect Personal Data, including SSL/TLS encryption, access controls, and least-privilege practices. However, no method of transmission or storage is 100% secure.

  4. Region-Specific Notices

  • United States: Delaware law governs our terms and notices unless preempted by federal law.
  • EEA/UK/Switzerland (GDPR/UK GDPR): Legal bases include contract performance, legitimate interests (e.g., site security, analytics), consent (e.g., certain marketing/cookies), and legal obligations. You may lodge a complaint with your local supervisory authority.
  • Data Protection Contact: DPO contact email: merja1.esse@gmail.com.

  1. Third-Party Links The Service may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing Personal Data.

  2. Changes to This Policy We may update this Policy from time to time. Changes take effect when posted on with the “Last updated” date. Material changes will be highlighted reasonably.

  3. Contact Us

Disclosures about third-party tools we use

  • Shopify: Storefront, checkout, and payments.
  • Google Analytics: Site usage analytics; see Google’s privacy controls for opting out.
  • Meta/Facebook Pixel: Advertising and measurement; see Meta Ad Preferences.
  • Klaviyo: Email/SMS communications and marketing automation; unsubscribe at any time via links in messages.